Forum Discussion
iPhone 12 DEP iOS 14.2.1 fails to download
Hello! We have 2 iPhone 12 that are having issues downloading the latest iOS 14.2.1 through Settings - Software Update. We just get an error message stating: "An error occured when iOS 14.2.1 was...
Funnily enough, I've been struggling with this myself over the last few days - so it's not just you
Really strange. We have a general update policy for all our iPhones to "Install iOS/iPadOS Latest update". And i have tried creating a separate policy and group for just our iPhone 12 models and also to specifically "Install iOS/iPadOS 14.2.1". But the same message appears.
And one more thing i noticed is that the iPhone 12 model is recognized as just "iPhone" as model in both Endpoint Manager and the Company Portal app..
And one more thing i noticed is that the iPhone 12 model is recognized as just "iPhone" as model in both Endpoint Manager and the Company Portal app..