Forum Discussion
iPads (10th Gen) not showing Azure AD login screen in Entra Shared Device Mode at boot up
Hi there,
We manage a range of mobile devices in Intune, both Android and Apple, and to date we've achieved many efficiencies whilst increasing security!
We are currently purchasing 80 x iPads (10th Generation iOS 17.2) which we want to run in shared device mode.
The Microsoft Procedure is well documented here (Nov 23):
https://learn.microsoft.com/en-us/mem/intune/enrollment/automated-device-enrollment-shared-device-mode
According to the documentation, Microsoft Intune and Micrsoft Authenticator support the Apple iOS Microsoft Enterprise SSO plug-in that integrates with iPad shared device mode.
The SSO aspects are working well once logged into the first App. However, I can't get the iPads to boot up at the login screen for users to enter their credentials (nor logout ready for another user).
How can I find support for this issue? I can't find other technicians talking this issue and so I'm open to any suggestions.
Ta, Ian Hearnes Ian_Hearnes