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Suleyman Ali's avatar
Suleyman Ali
Iron Contributor
Jul 20, 2022

iOS dep phone home screen stuck after restore

environment: ios 15 VPP tokens User affinity with company portal Apple Business Manager integration corporate apple IS integrated with AZUREAD   So, when we deploy these iphones, everything wo...
Intune
mobile device management (mdm)
somesh_pathak's avatar
somesh_pathak
Iron Contributor
Aug 02, 2022

Hi Suleyman Ali , Please verify below in your tenant:

 

  1. You should have enough VPP licenses available for Intune comp portal app in Intune-Apps-iOS apps and in ABM. 
  2. The status of VPP token should not be expired. 
  3. VPP token is selected in your DEP profile.
  4. As you are using DEP, make sure you have deployed Configuration profile for Intune comp portal app to your iOS devices.
  5. Intune comp portal is deployed as "Required" to your devices.

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