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IOS - Embedded Webkit - Not Reporting Correct Device info
It appears that with the latest iOS versions (26.3.1 through 26.4), applications that rely on an embedded WebKit for sign-in are no longer reporting accurate device details within Device Info. Users...
The current fix that we have gotten work (this is after exhausting all efforts w/ MS & Apple) is to create a SSO config profile for iOS devices (https://learn.microsoft.com/en-us/intune/intune-service/configuration/use-enterprise-sso-plug-in-ios-ipados-with-intune?tabs=prereq-intune%2Ccreate-profile-intune) This has 100% alleviated our issues. Hope this helps.
Thanks for the feedback. I’m glad we’re not the only ones seeing this issue. I don’t have any direct channels to Microsoft support, so I guess we’ll have to wait and see. I’m assuming that since we’re on iOS 26.4, Apple isn’t going to release an update anytime soon. We’ll see if Intune can adapt, or if this just remains a broken experience.