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HenrikInAB's avatar
HenrikInAB
Copper Contributor
Jun 08, 2021

Intune Windows Update/Feature Update Ring applied but clients not updating

We recently moved some of our co-managed workloads from SCCM to Intune, not pilot, and for the most part our devices are happy with our Intune Windows 10 Update Ring settings.  We have a profile crea...
Intune
mobile device management (mdm)
Rudy_Ooms_MVP's avatar
Rudy_Ooms_MVP
MVP
Oct 11, 2021
Hi,

isnt that because the SCCM client is still installed on the devices and a configured windows update group/point?
MSIreport's avatar
MSIreport
Copper Contributor
Oct 11, 2021
Hi Rudy,
We do have SCCM client and Software Update client policy disabled for all our Windows update workload computers.

We still see the WUServer in our registry path and i do not know why.
  • NicklasAhlberg's avatar
    NicklasAhlberg
    Brass Contributor
    Oct 11, 2021
    Is the workload set to Intune or Intune pilot? If it is set to "intune pilot" any device(s) not part of the selected collection will not have the workload changed.

    The SCCM client policy is supposed to change the regvalues as soon as the SCCM client policy has been set to not use SCCM as SUP.
  • Rudy_Ooms_MVP's avatar
    Rudy_Ooms_MVP
    MVP
    Oct 11, 2021
    Just wondering, but what happens when removign the sccm client.. is the wuserver key also removed or?
    • MSIreport's avatar
      MSIreport
      Copper Contributor
      Oct 11, 2021
      Yes, i removed my SCCM client completely and rebooted the device.
      Still i could not see anything under "Policies set on your device" 😞

      Thanks...
      • NicklasAhlberg's avatar
        NicklasAhlberg
        Brass Contributor
        Oct 12, 2021
        I do not think that uninstalling the SCCM client will actually solve this as this issue should not be related to the client itself.
        1. SCCM Client Policy is correctly configured (make sure you do not have any overlapping policies)
        2. Co-Management SU workload is set to Intune or Intune pilot
        2.1 If Intune pilot is being used, make sure that your devices are members of the pilot collection
        3. Windows Update for Business policies are successfully assigned and applied
        4. Check CoManagementHandler.log - make sure the merged capabilities are successfully applied to the device. %WinDir%\CCM\logs\CoManagementHandler.log

        After step 1-4, check this registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
        If possible share a print screen (blur any sensitive info)

        //Nicklas

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