Forum Discussion
farbs900
Apr 11, 2024Copper Contributor
intune troubles
I have been trying to get Intune to work for over a day and have gotten nowhere! I am logged in to Microsoft 365 via my company email and we are trying to setup Intune as an MDM with Apple business. ...
farbs900
Apr 11, 2024Copper Contributor
starting at the Microsoft Intune admin center home page. Everything in the "status" window towards the top says unknown except service health is healthy and (1) connector error. Moving to the devices tab I receive an error notification " something went wrong, unable to fetch per platform device counts". I am trying to set up the mdm with our apple business account. Our company has an office 365 subscription and I am under the assumption that Intune is included in that subscription. Not sure what other info I can give seeing that mostly everything on the page isn't working. I have no restrictions as a "user" of our Microsoft 365 account. I am open to answers any questions that would speed up this process.
tschlappinger
Sep 24, 2024Brass Contributor
Do you have any Intune license applied?
- NourKarimMDMSep 24, 2024Copper Contributor
Hi tschlappinger ,
I am trying to do it with the trial license, i have trial license for 90 days (Microsoft AZURE). Plus, trial license for Microsoft Office 365.
- tschlappingerSep 24, 2024Brass ContributorMaybe you should also try an Intune Plan 1 Trial if it is not include in your Office License. What Microsoft Office License do you have exactly?