Forum Discussion

Pn1995

Brass Contributor

Mar 16, 2021

InTune not reporting on users apps

Hi We have the Intune client on our users desktop but if I go in Intune to the device and click on the discovered app what is listed there does not match what is shown under the users Win 10 Add/rem...

Intune

Software Management

Alo Press

Iron Contributor

Mar 16, 2021

Hello Pn1995

Installing apps from Microsoft Store will appear in "Apps & Features" list but not in "Programs and Features", not sure exactly what the technical reason behind it is but here is bit of information on the topic that I found with some quick google search, it might lead you to more rich information: https://www.digitalcitizen.life/windows-app-vs-desktop-program-application/

Pn1995

Brass Contributor

Mar 16, 2021

OK thanks but the question is not really what is appearing on the Window10 desktop but why is InTune not picking up what is obviously installed on the desktop eg Photoshop, Cinema 4D etc??

Alo Press
Iron Contributor
Mar 16, 2021
Hello Pn1995

Right, yeah, sorry I reached for the wrong answer, I don't use much Windows in my Intune, but there has been a issue with app reporting in general, here is a Blog post on this issue but no resolution as far as I can tell. And may not apply to Windows in this case: Support Tip: Inconsistencies in reporting of Discovered apps - Microsoft Tech Community

But I would definitely go over the Details regarding the app discovery, you can have a closer look here: https://docs.microsoft.com/en-gb/mem/intune/apps/app-discovered-apps