Forum Discussion
Intune not enabled for Kaizala
Thanks again for the info Steve.
Apparently I have found the cause and the solution to my problem.
There's a policy in the Kaizala Admin Center that's checked by default. It requires Kaizala to implement Intune policies. Apparently it makes Kaizala expect a policy and has no procedure for there simply not being a policy.
After unchecking it the error message seems ceased for all users and they can now use Kaizala.
sbuccimsftHey, thank you for your suggestion. Same problem here. We currently don't have any conditional access policy that's active. Is there any way other than disabling Intune to work around a wonky SDK implementation with this or any more information on the SDK problem? We'd like to use Kaizala but it should work with Intune enabled.
Microsoftvwolters I took a look this morning and Kaizala is still behind with their implementation of the Intune SDK. You can open a support ticket for Kaizala and/orprovide feedback here https://docs.microsoft.com/en-us/kaizala/feedback
Thanks again for the info Steve.
Apparently I have found the cause and the solution to my problem.
There's a policy in the Kaizala Admin Center that's checked by default. It requires Kaizala to implement Intune policies. Apparently it makes Kaizala expect a policy and has no procedure for there simply not being a policy.
After unchecking it the error message seems ceased for all users and they can now use Kaizala.