Forum Discussion
Intune management extension disappears from devices
Hey, I encountered a very strange issue with the Intune management extension on my custoemrs hybrid joined devies. Devices are hybrid joined successfully, synced to Azure AD, visible and compliant ...
Hi,
Do we have a resolution for that? I'm experiencing the same issue.
I did installed the agent manually, the service appears for 5 minutes and then got removed.
I have several devices like that, but the strange things is that they appears in Intune and get receive configuration profiles, however the script to retrieve the Bitlocker recovery key are not running because of that.
We don't have SCCM either here.
Thank you.
Do we have a resolution for that? I'm experiencing the same issue.
I did installed the agent manually, the service appears for 5 minutes and then got removed.
I have several devices like that, but the strange things is that they appears in Intune and get receive configuration profiles, however the script to retrieve the Bitlocker recovery key are not running because of that.
We don't have SCCM either here.
Thank you.
- Hi, yes, the problem on our side was that we configured the false gpos for fresh devices.
When you hybrid join new devices via the Autopilot process you mustn't configure a gpo for intune enrollment, otherwise this gpo removes the Intune service.
For devices which are already running and which should be hybrid joined without a new installation you need to configure the gpo with the User credential option.
Hope this helps.- Thanks Julian.
That's very odd, because this is exactly how it's configured on our end, using user's credential option and the few machines that have this problem haven't been enrolled during the Autopilot process.
I'm going to dive deeper in the logs as so far, nothing was really helpful but I will share my findings on that post.- Ok, just make sure to have only this one gpo for device joining, there is another option which is sometimes mentioned for hybrid joining which causes this problem too, but I can't find it now.
