Forum Discussion
Sreekanth_Arangathiru
Feb 27, 2024Copper Contributor
Intune MAM Edge policy
Dear Community,
We have Edge as a default browser to control and manage apps, documents and corporate stuff for IOs and Android, it works well.
But, we have a situation like when user's using Edge to order something in the E-commerce sites which routing to banking app installed on the IOS device, and unable to make the payment process due to banking app not supporting Edge, asking to install Chrome or Safari.
Anything could help this scenario from the policy wise?
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- SebastiaanSmitsIron ContributorIs Edge part of an App Protection Policy (APP) on the device that limits sharing of data via the setting "Send org data to other apps" for example set to "Policy managed apps". In that case you are unable to connect information from Edge to an app that is outside the APP container. Not sure what the flow is from Edge to the banking app but this seems to be the most likely suspect..
- Sreekanth_ArangathiruCopper ContributorI just finished my testing,
As i setup Edge is my default browser, it is signed with my corporate account. When i try to make a payment through E-commerce site, it brings Edge to invoke the payment page, always you see an option to use banking app, and banking app nothing reacts and says "There are no apps currently configured on this device that your org allows to open this content. Please ensure you are signed with your work or school account to your managed apps or contact Org support"
Scenario 2- if i trun off sync on edge browser from my corporate account, the same process works and it asking me whether do i need to use Edge or external browser app for invoking the banking app.- SebastiaanSmitsIron ContributorCan you please confirm if you are using an App Protection Policy (APP)?
Second question: where are you visiting the E-Commerce site, is this from Edge, another browser, or maybe both and behaviour is the same?
For Scenario 2 Edge is a mulit identity app, see here: https://learn.microsoft.com/en-us/mem/intune/apps/manage-microsoft-edge : "Edge for iOS and Android is designed to enable users to browse the web and supports multi-identity. " This means that if you log out of your corporate account it works outside of the App Protection Policy container and has free access to all apps. See here: https://learn.microsoft.com/en-us/mem/intune/apps/app-protection-policy#multi-identity