Forum Discussion
Intune keep device information after deletion
Does intune keep device information after deletion ?
Here the test made :
User is in an auto-enrollment group.
His device is auto-enrolled in intune when he joined Azure AD
The device ownertype is corporate.
The same device is deleted from intune then azure.
Windows is reinstalled on the device
The user install a corporate app on the fresh installed device
The device is now registered in Azure, and also enrolled in intune
The device state in Azure is : Registered
The device state in Intune is : managed
But the ownership is Corporate !
Why ? the state should be personal
It s like intune keep informations about this device.
the same test was made with a device that has never join azure and the device ownership is personal
The test was made with the same user)
any idea or information about this issue ?
thanks for your help
Br
Eli
- ShadyKhorshedIron Contributor
Hallo eli_sorow
Have you tried to Cleanup Windows Autopilot registrations?
All devices are getting registered by several attributes like Model, Manufacturer, Serial Number and unique Hardware Hash. This is how Windows Autopilot recognizes a device as soon as it starts and connects to the cloud service. if any of these attributes are not cleaned up, then you might face such an issue.
Here is a link that might guide you through the cleanup process: Cleanup Windows Autopilot registrations – Modern IT – Cloud – Workplace (oliverkieselbach.com)
- eli_sorowCopper Contributor
ShadyKhorshed thanks for your answer
autopilot is not used to enroll devices.
devices are enrolled when a user join azure or register a device
there is not OOB experience. devices have already windows installed
in fact no device found in windows autopilot devices
- rahuljindal-MVPBronze ContributorDid you have a AP profile assigned that may have converted the existing enrolled devices into AP? Have you checked if the devices in question show up as AP in Azure or not?