Forum Discussion
Intune iOS VPP OneDrive crash on iPad 13 and works on iPad 11
Hi
Thank you for your response—I really appreciate it.
I tried downloading the app from the App Store using my personal Apple ID instead of VPP, but the issue persisted. After that, I completely removed the device from Intune and Apple Business Manager. Following a reinstall, I logged in with my personal Apple ID, installed OneDrive from the App Store, and encountered the same problem again.
This confirms that the issue is not related to Apple Business Manager or Intune. I have already created a support case with Microsoft, but unfortunately, I haven’t received a response yet.
Cheers
That's interesting that it fails in the first way. There could still be MAM policies applying in the first scenario.
How did you completely remove, retire? Also, if you completely remove from ABM you can't add it back again (easily). What did you actually do?
I presume you've wiped & re-setup within Intune a number of times to check the build didn't glitch?
Can you try setting the MDM to None in ABM, setting up the iPad as personal and then installing OD. I would hope that would work, but then again, I expected the previous one to work too! Back to basics and go from there.