Forum Discussion
Intune iOS Jailbreak false positives (Resolved)
Recently we have witnessed a few detections of Jailbroken devices marked noncompliant by the Compliance policy but after the next Check-in or Compliance check the devices return to compliant state.. ...
- Got some additional information on this and it looks like its a client side detection bug and the issue should most likely be fixed by Monday. Until then its possible to give the policy a grace period or any turn off the detection etc, up to everyone to decide.
This might mean that there is good change of required update for the Company Portal app.
Hope this information helped.
Mobile Application Management (MAM) users targeted with an App Protection Policy on iOS devices can't access some apps
IT254590, Microsoft Intune, Last updated: May 9, 2021 10:18 PM
Start time: April 7, 2021 10:00 PM, End time: May 9, 2021 9:35 PM
Issue type: Advisory
Status: Service restored
User impact: MAM users targeted with an App Protection Policy on iOS devices couldn’t access some apps.
Latest message May 9, 2021 10:18 PM
Title: Mobile Application Management (MAM) users targeted with an App Protection Policy on iOS devices can't access some apps
User Impact: MAM users targeted with an App Protection Policy on iOS devices couldn’t access some apps.
More info: Users may have seen the following error message on iOS devices: “Alert - This app cannot be used because you are using a jailbroken device. Contact your IT administrator for help.”
Impact to users was varied. In some instances, users may have been asked to re-enroll the application. In another, users may have been denied access to corporate resources.
Final status: Following the deployment of our fix, we've confirmed that impact has been resolved.
Scope of impact: Your organization was affected by this event, and any user targeted with an App Protection Policy on iOS devices may have experienced impact.
Start time: Wednesday, April 7, 2021, 10:00 PM (7:00 PM UTC)
End time: Sunday, May 9, 2021, 9:35 PM (6:35 PM UTC) Root cause: A recent update to the Microsoft Intune App Protection SDK introduced an issue that mistakenly marked iOS devices as jailbroken.
Next steps: - We're reviewing our update procedures to better understand the App Protection SDK issue and to help identify similar issues during our development and testing cycles.
This is the final update for the event.
