Forum Discussion
Intune enterprise wi-fi profile for windows - clients stuck on pending
Hi everyone,
I opened a ticket with Microsoft but maybe someone already encountered this and can help.
We deployed a .1x wireless network and until last Thursday it worked perfectly. here is the setup we use:
On Thursday I renamed all the profiles associated with the wireless network to reflect for which clients this profile is for and what it does.
Apparently this resulted in deleting the wireless profile from the clients... I decided to recreate the policies of the trusted root certificate profile, PKCS certificate profile and the wireless profile but it still didn't work.
The picture above is another wireless network I deployed to test whether the problem is with the wireless name but the new profile also didn't deploy.
I also deployed a basic network which deployed successfully.
Worth noting but maybe unrelated, We blocked the public store and I checked the policy to make sure it was deployed successfully.
any ideas?
Rahamim.
I've seen the "stuck pending" state happen when the cert profile and the Intune Device Configuration Profile (Wi-Fi in this case) aren't being deployed to the same assignment group. Double check that.
Otherwise, delete and recreate the profile from scratch. Possibly the rename has mangled the reference.
Please like or mark this thread as answered if it's helpful, thanks!
I've seen the "stuck pending" state happen when the cert profile and the Intune Device Configuration Profile (Wi-Fi in this case) aren't being deployed to the same assignment group. Double check that.
Otherwise, delete and recreate the profile from scratch. Possibly the rename has mangled the reference.
Please like or mark this thread as answered if it's helpful, thanks!
KurtBMayer You were right! According to Microsoft all profiles that are required to deploy an enterprise Wi-Fi profile needs to be deployed to the SAME GROUP!
Thanks a lot for helping.
Rahamim.
- Thank you so much for this post! I have been banging my head against a wall for about 2 days now trying to figure out why my profiles were stuck at pending!!!
KurtBMayer thanks for replying,
The thing is I already recreated the profiles from scratch... The profiles are deployed like this:
Trusted certificates to all devices.
PKCS to all users.
WiFi profile to selected group.
This worked until last week's Thursday.
Rahamim.
Hi RahamimL! Some questions:
- Did all (related) certificates deploy correctly?
- Can you manually connect to the network with the same configuration?
- Is anything of interest logged in Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostic-Provider?
NielsScheffers thanks for the reply.
- Certificates were deployed correctly
- I was able to manually connect.
- After the name Intune profile name change the WiFi profile was deleted based on the event log (1503) deploying a basic WiFi profile showed event 1506. But enterprise WiFi profile didn't even register in the event log...
Rahamim.
