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dparfitt's avatar
dparfitt
Copper Contributor
Jun 24, 2022

Intune Company Portal for Android / Outlook issue

I have Intune Portal for Android (V. 5.0.5541.0) installed.  Our Intune instance has a policy in place to register BYOD devices and company devices - but both have the issue.   When I log into the Intune Company Portal App, I see Outlook.  I can click and go to the PLAY Store to install it; but during configuration of Outlook I get redirected back into the portal app and, eventually, told to download Outlook again.  It is a loop and it never allows me to finish configuring (or use) Outlook. Any help is appreciated.

Intune
Mobile Device Management (MDM)
  • Moe_Kinani's avatar
    Moe_Kinani
    Bronze Contributor
    Jun 25, 2022

    Hi dparfitt 


    Two Questions:

    Do you use Conditional Access to register the devices? 

    What is the ‘Outlook Configuration’ process you mentioned in your post?

     

    Thanks!

    Moe

  • rahuljindal-MVP's avatar
    rahuljindal-MVP
    Bronze Contributor
    Jun 25, 2022
    Are you seeing 2 instances of company portal apps after enrollment? If yes, then use the one in work profile.

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