Forum Discussion

Iron Contributor

Jul 23, 2018

Solved

Intune Admin License

Hi All Am I correct in saying that Intune Administrators, at any RBAC level, who aren't enrolling any devices still require a license? Info appreciated. Stuart

Intune

mobile device management (mdm)

Oliver Kieselbach
Jul 24, 2018
I agree, but from my understanding MS wants every user to have a license. Following the first blog it‘s clear to assign every role an Intune license. It‘s maybe not needed for technical reasons but for correct licensing. If this is a big concern it may be the best to open a support case regarding proper licensing in a scenario with lots of Intune Help Desk roles and how they are supposed to be licensed.

Best,
Oliver

StuartK73

Iron Contributor

Jul 24, 2018

Hi Oliver

Thanks so much for your feedback.

Let's assume that the Exchange Connector isn't required for now!

The dilemma that I have is that:

Intune Service Admin role = More permissions / License not required

Intune Help Desk Operator RBAC role = Less permissions / License required per operator

Now, any given organisation might have a few Intune Service Admins but hundreds of L1 Help Desk Operators, the problem, then is COST.

Stuart

Oliver Kieselbach

MVP

Jul 24, 2018

I agree, but from my understanding MS wants every user to have a license. Following the first blog it‘s clear to assign every role an Intune license. It‘s maybe not needed for technical reasons but for correct licensing. If this is a big concern it may be the best to open a support case regarding proper licensing in a scenario with lots of Intune Help Desk roles and how they are supposed to be licensed.

Best,
Oliver

StuartK73
Iron Contributor
Jul 24, 2018
Hi Oliver

In the process of raising this with MS.

The purchase of licenses to enable users to enrol etc is one thing and quite acceptable, however the purchase of additional licenses to admin / support those devices is quite another!!!

Stuart
- Oliver Kieselbach
  MVP
  Jul 24, 2018
  I agree licensing should be relaxed for admin roles.
  
  Oliver
  - Joshua Bines
    Iron Contributor
    Aug 31, 2020
    Good to know that this can now be completed since https://docs.microsoft.com/en-us/mem/intune/fundamentals/whats-new#week-of-june-15-2020--2006-service-release
    
    https://docs.microsoft.com/en-us/mem/intune/fundamentals/whats-new#admins-no-longer-require-an-intune-license-to-access-microsoft-endpoint-manager-admin-console
    
    https://docs.microsoft.com/en-us/mem/intune/fundamentals/unlicensed-admins