Forum Discussion
Intune Admin License
- I agree, but from my understanding MS wants every user to have a license. Following the first blog it‘s clear to assign every role an Intune license. It‘s maybe not needed for technical reasons but for correct licensing. If this is a big concern it may be the best to open a support case regarding proper licensing in a scenario with lots of Intune Help Desk roles and how they are supposed to be licensed.
Best,
Oliver
Hi There
Just as I thought, however, the Intune Service Admin Role can be assigned within the O365 portal with NO license attached.
Stuart
Yes you can perform tasks but not everything. See here:
The account you use to create your Microsoft Intune subscription is a global administrator. As a best practice, do not use a global administrator for day-to-day management tasks. While an administrator does not require an Intune license to access the Intune on Azure portal, in order to perform certain management tasks, such as setting up the Exchange service Connector, an Intune license is required.
https://docs.microsoft.com/en-us/intune/users-add
Best,
Oliver
Hi Oliver
Thanks so much for your feedback.
Let's assume that the Exchange Connector isn't required for now!
The dilemma that I have is that:
Intune Service Admin role = More permissions / License not required
Intune Help Desk Operator RBAC role = Less permissions / License required per operator
Now, any given organisation might have a few Intune Service Admins but hundreds of L1 Help Desk Operators, the problem, then is COST.
Stuart
- I agree, but from my understanding MS wants every user to have a license. Following the first blog it‘s clear to assign every role an Intune license. It‘s maybe not needed for technical reasons but for correct licensing. If this is a big concern it may be the best to open a support case regarding proper licensing in a scenario with lots of Intune Help Desk roles and how they are supposed to be licensed.
Best,
OliverHi Oliver
In the process of raising this with MS.
The purchase of licenses to enable users to enrol etc is one thing and quite acceptable, however the purchase of additional licenses to admin / support those devices is quite another!!!
Stuart