Forum Discussion
SharjeelShk
Oct 03, 2019Copper Contributor
Intune - iOS 11.4.1 device lost personal contacts after migration to Office365.
Intune - iOS 11.4.1 device lost personal contacts after migration to Office365. Now the user is unable to edit her contacts. Intune Device Configuration Policy set to Allow unmanaged apps to ...
Thijs Lecomte
Oct 03, 2019Bronze Contributor
Hi
What do you mean by "Migration to Office 365"? Did you enroll the device into Intune?
Are the contacts still present in Outlook on the desktop or in mobile?
What do you mean by "Migration to Office 365"? Did you enroll the device into Intune?
Are the contacts still present in Outlook on the desktop or in mobile?
- SharjeelShkOct 04, 2019Copper Contributor
The user was on exchange and was migrated to Office 365.
Users' device was registered to Intune and the user lost all personal contacts on the Phone.
Contacts are not present on either phone or iCloud.
Now the user is able to add new contacts but unable to edit the contacts on the Phone.
- Thijs LecomteOct 04, 2019Bronze ContributorThere isn't anything in Intune that should cause this.
Maybe there is just another contact list open on the phone?- Karrie_NewtonDec 12, 2021Copper ContributorHello SharjeelShk, it is causing an issue, more than one company, multiple users losing contacts. I believe maybe contacts get moved somewhere but the only common demoninator to this scenario is well all moved to intune, how could it not somehow be intune?