Forum Discussion
Intune - Company Portal Issues with MDM Android tablets
UPDATE!!!!
After many days spent troubleshooting with Microsoft, the issue seemed to be with the Android OS.
Which I can confirm has been fixed by Google, to fix the bug you have to install Google Chrome on your Android devices.
I have made it a required app and pushed it out via Intune.
Please give that a try and let me know how it goes?
Do you have those in place or are you requiring some conditions through conditional access?
Hey Thijs, yes we have app protection policies applied for all of our managed apps.
We also have conditional access in place too.
But wiping a tablet back to factory reset, removing all instances of that device from intune and enrolling it back via company portal, seems to have fixed the issue.
Is there way I can do this without wiping the tablet and keeping it enrolled?
Thanks
- could you check the sign-in logs in AzureAD and check where exactly it's failing.
I had an Android phone fail because I used the 'require app protection policy' and switched to 'require approved app'Upon trying to re-enroll an affected user and tablet back into Intune, I can see that Microsoft Intune Company Portal signs in successfully from the Android tablet, then the Microsoft Authentication Broker, both are successful.
..then company portal crashes on the tablet and nothing..
So just to clarify, if the tablet was enrolled, we just access access any managed apps and if we attempt to re-enrol it, this happens
Any ideas?