Forum Discussion
Integrate services inside InTunes
Dear Team,
We have a requirement to integrate our services within InTunes. Essentially, our customers' devices are already registered on InTunes. Therefore, our technicians and/or customers require a direct connection to our services, eliminating the need for re-registration of the same device on our platform. Is it feasible to implement a feature where clicking on a device triggers our app icon, allowing users to seamlessly navigate to our platform with all the necessary device details preloaded?
Can we create a custom connector in cross platform section? Also, if we have a documentation for the same, it will be great.
Thank you.
7 Replies
- “our technicians and/or customers require a direct connection to our services” - Can you elaborate on this?
rahuljindal-MVP
Similar to Team Viewer Connector, how can we even provide a connector for GoTo Resolve to offer the same and much more enhanced functionality than Team Viewer- Don't think you can configure using a connector natively if the product isn't supported for integration with Intune. If the product is agent based, then shouldn't installing the agent onto the devices allow you to manage them using GoTo admin portal?
