Forum Discussion

kunalrbhatia's avatar
kunalrbhatia
Copper Contributor
Apr 21, 2024

Integrate services inside InTunes

Dear Team,

We have a requirement to integrate our services within InTunes. Essentially, our customers' devices are already registered on InTunes. Therefore, our technicians and/or customers require a direct connection to our services, eliminating the need for re-registration of the same device on our platform. Is it feasible to implement a feature where clicking on a device triggers our app icon, allowing users to seamlessly navigate to our platform with all the necessary device details preloaded?

Can we create a custom connector in cross platform section? Also, if we have a documentation for the same, it will be great.

 

Thank you.

Conditional Access
Graph API
Intune

7 Replies

  • rahuljindal's avatar
    rahuljindal
    Bronze Contributor
    Apr 22, 2024
    “our technicians and/or customers require a direct connection to our services” - Can you elaborate on this?
    • SreeramKumarakangayan's avatar
      SreeramKumarakangayan
      Copper Contributor
      Apr 22, 2024

      rahuljindal 
      Similar to Team Viewer Connector, how can we even provide a connector for GoTo Resolve to offer the same and much more enhanced functionality than Team Viewer

      • rahuljindal's avatar
        rahuljindal
        Bronze Contributor
        Apr 22, 2024
        Don't think you can configure using a connector natively if the product isn't supported for integration with Intune. If the product is agent based, then shouldn't installing the agent onto the devices allow you to manage them using GoTo admin portal?