Forum Discussion
iCloud Backup restore bypasses DEP process
Hi, We are currently facing the challenge that a recovery from an iCloud/Itunes backup bypasses the DEP process and no corporate portal is installed. Preventing a restore from a backup can't be ...
The DEP process should take effect prior to the Setup Assistant prompt to restore from backup. Do you have supervision enabled as part of the device management settings for the DEP profile? It is required for devices using Company Portal as the authentication method. Other things to check would be the number of available licenses for Company Portal. Hope this helps.