Forum Discussion
Grapo667
Apr 25, 2024Copper Contributor
i can't see work side of a COPE phone by USB
Hello everyone, As the title says, when i plug a phone to my PC, i can't see both profile in the folder, i only see the personnal one. I've checked the configuration, which allow it to be seen ...
Grapo667
May 21, 2024Copper Contributor
tobiassandberg
Hi, thanks for your reply.
The problem here is that smart switch doesn't work for the "work side" of the COPE profile. So instead of using it, i would have used my PC and a USB cable to transfer the picture and all important things. But neither Smart switch works, nor the USB transfer
tobiassandberg
May 21, 2024Iron Contributor
Grapo667 have you seen this - https://larsstaal.com/2020/09/29/allow-samsung-smart-switch-with-android-enterprise-fully-managed-devices-on-microsoft-intune/? You need to allow Smart switch to run in Work Profile via an App Configuration policy, so please try that and see if it works for you.
- Grapo667May 21, 2024Copper ContributorYeah, I've already tried but it doesn't work, unfortunately