Forum Discussion
i can't see work side of a COPE phone by USB
Hello everyone, As the title says, when i plug a phone to my PC, i can't see both profile in the folder, i only see the personnal one. I've checked the configuration, which allow it to be seen ...
tobiassandberg
Hi, thanks for your reply.
The problem here is that smart switch doesn't work for the "work side" of the COPE profile. So instead of using it, i would have used my PC and a USB cable to transfer the picture and all important things. But neither Smart switch works, nor the USB transfer
Grapo667 have you seen this - https://larsstaal.com/2020/09/29/allow-samsung-smart-switch-with-android-enterprise-fully-managed-devices-on-microsoft-intune/? You need to allow Smart switch to run in Work Profile via an App Configuration policy, so please try that and see if it works for you.
- Yeah, I've already tried but it doesn't work, unfortunately