Forum Discussion
How would I be able to remotely reset user passwords (mac and pc) if intune does not support?
Hi keleka11,
For Windows device you can reset the password in Azure AD or AD. You can reset the Windows hello pin code from the Intune portal.
For macOS device is it not possible to reset the local password. You can take a look at Jamf for managing MacOS. Jamf can be integrated with Intune. But their are additional cost for Jamf
Microsoft documentation for remote device actions:
https://docs.microsoft.com/en-us/mem/intune/remote-actions/device-management
Please let me know if you have more questions.
Kind regards,
René
When I select my windows devices, the password reset option is greyed out. The only devices where password reset through intune is supported are android devices ver 6.x or earlier, device owner android enterprise devices, and ios. everything else is not supported.
If I am wrong, please provide documentation on how I can reset a PC's password through intune.
- You cannot reset the password from the Intune portal, you have to do it from the azure portal.
Microsoft documentation to reset a password of a user account:
https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-users-reset-password-azure-portalThat last link does not apply here, since it will reset the microsoft password of the user not the local macbooks users password.
