Forum Discussion
Andrew Colombino
Jan 24, 2020Brass Contributor
How to prevent Intune deployment of Windows LOB apps from rebooting computers during business hours
I have several .msi apps I'm deploying through Intune as Windows LOB apps. When these apps have updates, I upload the new .msi files to the 'app package files' area of app properties. The problem...
- Jan 24, 2020You have two real options:
- Use a /norestart switch for the MSI file
- Use win32 app and configure the return codes
I prefer the latter as Win32 are the real way to go
Moe_Kinani
Jan 24, 2020Bronze Contributor
Hi Andrew,
How do you know Intune is updating the app and forcing the reboot? I think when you install MSI using Intune it stays on the same version only if you upload newer MSI file.
I feel this could be coming from different policy like Windows Update Ring or something. Could give us an example of MSI app that got updated?
Thanks!
Moe
How do you know Intune is updating the app and forcing the reboot? I think when you install MSI using Intune it stays on the same version only if you upload newer MSI file.
I feel this could be coming from different policy like Windows Update Ring or something. Could give us an example of MSI app that got updated?
Thanks!
Moe
- Andrew ColombinoJan 24, 2020Brass Contributor
Moe_Kinani I am installing the Zoom client and the Zoom Outlook plugin. Both in .msi form. The .msi files I upload have a higher version number than the previous ones, so I assume that's telling Intune it needs to update them.
The last time I uploaded a new .msi for the Outlook plugin, not 5 minutes later my users started complaining that their Outlook had just restarted itself. (My own did as well.)
And the last time I uploaded a new .msi for the Zoom client itself, my computer (which is assigned to the app), restarted without warning.
We have our Windows Update rings configured to reboot during the maintenance window and not during business hours. And Windows Update usually warns that it's about to reboot. In this case, there is no warning.
- Moe_KinaniJan 24, 2020Bronze Contributor
Sorry about the misunderstanding!
In this case, you don’t have way to schedule the update via Intune. Have you tried /norestart switch in Program tab? I think this can do it for you.
Moe
- Andrew ColombinoJan 24, 2020Brass Contributor
Moe_Kinani No need to apologize. Thanks for helping figure this out.
The docs say not to use msiexec command arguments, and to use a Win32 app instead for that. I might need to give that a try.