Forum Discussion
Get the Intune enrolled devices synced into Azure Active Directory and show up as devices
Hi there,
I have a question , I hope you can help me with that or give me some hints - I posted this question on Azure Active Directory but have not got any respond from our fellows yet:
Let's say I have added an iPhone in Apple Business Manager, and by a connector (I configured earlier) it comes over to InTune. So as an example when I search for that device by serial number in the Intune --> All Devices, it will be displayed there properly.
But if I go and search for that device on the Devices in Azure AD, it does now show up.
I want to add those devices in to a group so they should be displayed and show up in my AAD.
12 Replies
When you sync your devices from ABM, it will only provision Managed Devices in Intune.
A Managed Device in Intune does not necessarily require a Device in Azure AD (and vice versa). They are only loosely related entities. Managed Devices can exist just fine without any connection to a Device registered in Azure AD (joining would, of course, work as well, but that's not possible for iPhones) .
If you need these devices to be available in Azure AD, you will have to register them in a separate action during your enrollment, like deploying Company Portal or Microsoft Authenticator, as Moe_Kinani already mentions.
- The devices are already enrolled and were present in AAD after the initial enrollment procedure.
The devices were enrolled with a enrollement profil (with user affinity) directly at device setup, not simply assign to a MDM from ASM/ABM.
Users have the correct MS licenses.
Fiew days after, the devices simply desaperead from AAD.
The Intune device must have a related AAD object to be able to be grouped. That's all the problem.
We manage more then 2000 (Win, Mac, iOS, Android) enrolled devices with MEM and only the Apple devices seem to have this issue.Not sure I'm completely clear on how you are enrolling your devices. So, this is probably a long shot...
I'm assuming you are using ADE/Setup assistant-method here. Are you completely finishing the setup, as in, you are following it up with Company Portal?
I'm asking because Company Portal is where the AAD-registration is actually completed, as described under "Setup Assistant with modern authentication" in https://docs.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-program-enroll-ios#create-an-apple-enrollment-profile
Did you found a solution? Is it an Apple device ?
We face the same problem. Some devices are showing in Intune but not in AAD.
- I don’t see any ways that you can see the devices in AAD except registering the device using Authenticator App by Going Setting-> Device Registration
Moe Ali Fadavinia The good news is that the device is in fact in AAD Devices. Unfortunately, you cannot search for it using the serial number. You can only search by device name or device ID in AAD.
Thanks for your reply,
It does not matter by which field you search it ( device name, management name, device ID, etc.). It does not matter that I can search it thru serial number or any other unique fields- I just want that Azure AD sees that device(s) when I enroll them in the Intune - that is the main purpose for me:
The device(s) shows up in the Intune --> All devices but not showing up in the Azure AD --> All devices.
There should be a solution to get it synced over to Azure Ad.
Ali Fadavinia Go to Intune and select the device from the All Devices list. Choose the Hardware tab, then copy the Azure AD Device ID. Go back to Azure AD Devices and search it. The Intune Device ID and the Azure AD Device ID are not the same. Alternatively, if you select the enrolled user from AAD and choose the Devices tab, the enrolled device will also be listed here.
