Forum Discussion
PatrickF11
Apr 18, 2019Steel Contributor
force enrollment on android device
Hello, i'm facing the following behavior and try to understand why this happens. When a special user is signing in to Outlook for Android the following message appears: "Help us to ensure th...
- Apr 30, 2019
PatrickF11 You can sign-in to the Company Portal app on a device to register it, just don't complete the enrollment. There should be an option to "postpone" after signing-in. The Authenticator app is no longer required on iOS to enforce app protection policies, it is enforced by the mobile apps themselves.
Alexander Vanyurikhin
Apr 22, 2019Iron Contributor
That is confusion reported to Microsoft log time ago.
On iOS user will be asked to install MS Authenticator ap which is ok.
But on Android they asked to use Company portal which is confusing. I already faced an issue with users who saw message to install Intune app an just aborted configuration because they didn't want to enroll phone. So on Android it is really essential to explain difference between Device Registration and Device Enrollment.
- PatrickF11Apr 29, 2019Steel Contributor
Alexander Vanyurikhin You're right, that is really confusing..
What do you mean with "difference between Device Registration and Device Enrollment."
How can i register a android device without enrollment? Or do you mean: When the user only has the company portal app installed and not configured, this is registration. When the user has signed in to company portal app and went through the process, the device is enrolled.
- eglocklingApr 30, 2019Steel Contributor
PatrickF11 You can sign-in to the Company Portal app on a device to register it, just don't complete the enrollment. There should be an option to "postpone" after signing-in. The Authenticator app is no longer required on iOS to enforce app protection policies, it is enforced by the mobile apps themselves.
- swatijainApr 23, 2021Copper Contributor
Hi eglockling
I am facing an issue where on my app, App Protection Policy is not working when i have Intune company portal app is installed and signed in.
Where as if i have only installed Intune company portal app not signed in, policy gets applied.
Could you please helps me to understand this scenario, Any idea is appreciated.
Thanks,
Swati