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KaHoe's avatar
KaHoe
MCT
Sep 29, 2023

EPM deployed, no policies on device

Good morning.   I am playing around with EPM. Trial license. A test device (Surface 4 running Win 11 Pro / Enterprise 22H2 all Updates). EPM Service is visible in Task Manager, EPM Agent Folder is ...
Intune
mobile device management (mdm)
LeonPavesic's avatar
LeonPavesic
Silver Contributor
Oct 04, 2023

Hi KaHoe,

you can try the following steps:

  1. Check the EPM agent log for errors.
  2. Manually sync the EPM agent.
  3. Restart the EPM agent service.
  4. Redeploy the EPM policies.
  5. Make sure that the policies are assigned to the correct device or user group.
  6. Make sure that the policies are published.
  7. Check the device's network connectivity.
  8. Make sure that the EPM agent is up to date.
  9. Make sure that the EPM agent is configured to use the correct Intune service URL.
  10. Try restarting the device.


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Kindest regards,


Leon Pavesic
(LinkedIn)



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