Forum Discussion

Deleted

Dec 09, 2022

Enable RDP to take remote of Intune managed devices, Firewall blocking the connection

Hello Experts, I need to enable RDP to take remote of Intune managed devices, could you please suggest the best solution through Intune, looks like the firewall blocking the connection.

Intune

mobile device management (mdm)

Moe_Kinani

Bronze Contributor

Dec 10, 2022

Hi Deleted

Have you tried using Intune - EndPoint Security - Firewall - Create New Policy - Windows 11 - Microsoft Defender Firewall Rules

I have done the opposite recently (Locking Outbound Ports on Browsers), it worked like a treat.

Hope this helps!

Moe

Deleted

Dec 13, 2022

Moe_Kinani Could you please elaborate more on this/ if possible share all screenshots

Moe_Kinani
Bronze Contributor
Dec 14, 2022
Hi Deleted

I was suggesting using the new Firewall Rules in Endpoint Security, https://endpoint.microsoft.com/#view/Microsoft_Intune_Workflows/SecurityManagementMenu/~/firewall. Create New Profile Windows 10/11 - Microsoft Defender Firewall Rule - Edit Rule - Then Apply the Settings below and test.

How did you confirm the issue from Windows firewall? Are your devices Azure AD Joined? Have you enabled the remote setting setting under Setting - System - Remote Desktop? I was prompted to enter creds without firewall policy as soon as I enabled the setting. You may need that setting only.

It will be great if you send us screenshot of the error you seeing.

Moe

https://learn.microsoft.com/en-us/windows/security/threat-protection/windows-firewall/create-windows-firewall-rules-in-intune