Forum Discussion

Iron Contributor

Oct 05, 2018

Edge Mobile and MAM policies

Greetings. We've been testing replacing the Managed Browser with Microsoft Edge and Edge is pretty sweet but we've run into one issue. On the Managed Browser, if I click on a link on our Intrane...

Intune

Mobile Application Management (MAM)

Greg Frisina

Copper Contributor

Nov 02, 2018

Hello, i am experiencing this exact behavior as well with mobile Edge browser and Intune. iOS using Edge will download/ launch links ending in a file using .docx and .pdf extensions without issue, Android device attempts to launch in Edge and says "Action blocked by Organization" as if it cannot download. If I install Intune Managed Browser on the Android device, then Outlook uses that browser over Edge and correctly downloads/ renders the files. I will say that on the Android device, Outlook will use Edge browser without issue for other URLs and open them correctly. Only difference between our nearly identical scenario is that the URLs i'm opening are not Intranet/ internal based resources, they are links to external internet based domain

One thing that i did find when looking into this issue is that i was not targeting Edge app in the Android specific "managed Browser" app config policy I had created because I couldn't initially get it to work in late Sept. so i defaulted back to the Intune Managed Browser app. Today i was testing and mistakenly found that Android based Outlook now does use Edge...and then i ran into this issue. I also found a white paper that said this managed browser app config policy update could take 24hrs. to apply and start working so i'll have to see if things change at all tomorrow. i will update if I see different behavior

tk093

Iron Contributor

Nov 09, 2018

Yeah, still not working for us. I think the issue is these on-prem sharepoints we have are set to download documents and not view them in the browser. So the old Managed Browser would simply download them, then prompt me to open it in my MAM protected Word, or whatever type of document it was.

The Edge browser doesn't seem to be able to handle documents set to download if they have MAM policies maybe? So instead of popping up a list of apps to open the document it, it just says I'm blocked by policy?

John_Igbokwe
Copper Contributor
Jul 11, 2020
tk093 Did you find a solution to this issue? Thanks!
tk093
Iron Contributor
Jan 09, 2019
Thought I'd bump this one up as it's still an issue and stopping us from moving all our users to Edge Mobile (which is really a fantastic product.. )

The message that gets generated is a little different now. If I click on a link to our Intranet to a document on a SharePoint, i get a popup that now says, "Download is disabled by your organization."

It's trying to download the document because the owners of that particular SharePoint have it set to download documents instead of render them in the online viewer.

The issue is that with the old Managed Browser, it would actually go ahead and download them and then ask me to open them in an app (which only Word, if it was a docx file, would work as it's MAM activated)

Edge will not do this. Is there a way to just allow the corporate instance of Edge to download these inside it's bubble like the Managed Browser does? That would take care of the problem.