Forum Discussion
Edge Mobile and MAM policies
Thanks for the response, Oliver. That is interesting. Our particular files are on SharePoint. I'm using the same conditional access, the same MAM policies and tapping on a PDF in the Managed Browser appears to download the file in the browser and then gives me a few Intune managed apps to open it in. A word file just opens it right in Word.
In Edge mobile, in Android, it acts like it's opening a new window and I get the blocked message, while in iOS it does nothing.
If I remove my MAM policies, a word document will download then ask if I want to open it in Word or the built in Samsung document reader. At no point will any document render in Edge. It will always want to download to the device.
UPDATE: iOS documents seem to render in Edge, on Android they always download and ask what viewer they want to open in.
Interesting my MAM enabled Mobile Edge just opens both files pdf and docx in the browser even when hosted on sharepoint online. But as soon as I try to click on "open with" for pdf it tries to download and fails. For the docx file I click in the online viewer on the upper right, on the pencil icon then I'm asked how to open, in form of a dialog, I choose open with word mobile -> click open -> hand over to word mobile and my docx opens...
Strange indeed. iOS won't even render. It just acts like the link isn't a link. Are there any specific App configuration policies for Edge that maybe I'm missing? I can certainly make it official and open a ticket too if you think that's wise.
I have nothing special configured for my apps in my test tenant. See here, just app proxy redirect and a start page and one url for block, all just for testing purpose:
The decision how browsers (in that case Mobile Edge) handles opening files is based based on mime types. On a web server you can specify mime type to control the behavior of the browser if they should open the of file or download and so on. Maybe your mime type are not correct so the content is not recognized as pdf or docx. Which SharePoint are you using I'm on Office 365 SharePoint with my tests.
Here I get the pdf online view and for the docx the online viewer with the optional open in Word mobile when clicking on the upper right pencil icon. Then I see the following popup:
best,
Oliver- Hello, i am experiencing this exact behavior as well with mobile Edge browser and Intune. iOS using Edge will download/ launch links ending in a file using .docx and .pdf extensions without issue, Android device attempts to launch in Edge and says "Action blocked by Organization" as if it cannot download. If I install Intune Managed Browser on the Android device, then Outlook uses that browser over Edge and correctly downloads/ renders the files. I will say that on the Android device, Outlook will use Edge browser without issue for other URLs and open them correctly. Only difference between our nearly identical scenario is that the URLs i'm opening are not Intranet/ internal based resources, they are links to external internet based domain
One thing that i did find when looking into this issue is that i was not targeting Edge app in the Android specific "managed Browser" app config policy I had created because I couldn't initially get it to work in late Sept. so i defaulted back to the Intune Managed Browser app. Today i was testing and mistakenly found that Android based Outlook now does use Edge...and then i ran into this issue. I also found a white paper that said this managed browser app config policy update could take 24hrs. to apply and start working so i'll have to see if things change at all tomorrow. i will update if I see different behavior
