Forum Discussion
JamieWilding
Mar 28, 2025Copper Contributor
Display turning off when device is locked
Hello,
I have a requirement where I need a devices screen to stay on when the device is locked.
The device will turn the display off after around 10 seconds.
Our power settings are enforced properly when the user is logged in but the device isn't locked.
I am wondering if anyone has pointers toward any specific setting which could affect this behaviour?
I have played with setting unattended sleep timeout to 0 and this doesn't help. This has also been set to 10 hours to see if it would help at all, this does not either.
Thank you,
Jamie.
- NiklasJenslovBrass Contributor
Hi!
Depending on what device models you use, I would look in the OEMConfig settings for that particular model.
Samsung Knox Service Plugin, Zebra OEMcomfig by MX, etc
Regards//Niklas