Forum Discussion
Devices still shows up in AAD after deleting/retiring from Intune
Hi, I have noticed that after deleting/retiring devices (Mobile or Laptop) from Intune, they still show up in Azure Active Directory associated with the user. Is this a know thing? I was expecti...
Hello
No, it would be great if the system would do that, but AAD and Intune are different systems. Keep in mind that records of a device can also existing other systems like Antivirus Consoles, Autopilot, MEMCM, on-premises Active Directory and much more. To overcome this issue I normally try to make the CMDB the primary data store and create automation processes which get triggered when we set a device to end of life. The automation process based on PowerShell/Azure Automation can then trigger the cleanup in all systems.
If I don't have a CMDB you could compare the different lists and delete records which are no longer required. An example can be found here: https://www.wpninjas.ch/2019/09/cleanup-duplicated-devices-in-intune/
No, it would be great if the system would do that, but AAD and Intune are different systems. Keep in mind that records of a device can also existing other systems like Antivirus Consoles, Autopilot, MEMCM, on-premises Active Directory and much more. To overcome this issue I normally try to make the CMDB the primary data store and create automation processes which get triggered when we set a device to end of life. The automation process based on PowerShell/Azure Automation can then trigger the cleanup in all systems.
If I don't have a CMDB you could compare the different lists and delete records which are no longer required. An example can be found here: https://www.wpninjas.ch/2019/09/cleanup-duplicated-devices-in-intune/