Forum Discussion

Copper Contributor

Mar 13, 2018

Solved

Devices become un-managed after licenses were re-assigned

Hi, I recently experienced an issue where devices became un-managed after the associtated user lost their Intune license. I've spoken to Microsoft who confirms that this is expected behavior. In co...

Intune

mobile device management (mdm)

Oliver Kieselbach
Mar 27, 2018
Hi Ali,

I changed users from E3 to E5 without any impact. I assigned the new E5 license and then removed the E3 license. This went without any problems for me.

best,

Oliver

Oliver Kieselbach

MVP

Mar 27, 2018

Hi Ali,

I changed users from E3 to E5 without any impact. I assigned the new E5 license and then removed the E3 license. This went without any problems for me.

best,

Oliver

Ali Kristoffer Njie

Copper Contributor

Mar 28, 2018

Hi Oliver,

Thanks for your reply.

I tested this myself and used the MSOL Powershell module in order to do this.

Foreaching through the users with the following command seemed to work perfectly!

Set-MsolUserLicense -UserPrincipalName $User.UserPrincipalName -RemoveLicenses <E3 License SKUID> -AddLicenses <E5 License SKUID>