Forum Discussion
Device not showing in User
Why is it then when a new device is enrolled in iOS/iPadOS and the 'Primary User' and 'Enrolled by' shows correctly but when I go to the User > Devices > it doesn't show the device "No devices found"...
Chair1 I have seen this appear in the past. There was a delay up to 48 or even 72 hours before the device appeared in the Entrada console. My issue was that the server my Intune instance was located on was overrun.
It is as if on your Intune instance physical hardware all of a sudden someone goes from a few enrolled devices to a huge enrollment drive. The result is your resources are exhausted.
The only solution for us, and this happened 2 times already, was to request that Microsoft move you to a less busy piece of physical hardware.