Forum Discussion
Device management and your privacy iOS Message
Hello all,
When installing the Company Portal on iOS BYOD mobiles, one of the steps displays a message that, your company can "Reset lost or stolen device to factory settings"
We have delicate users 
that would stop the installation process after reading that message.
Is there a way to edit this message?
It only show's on iOS, Android devices don't get it.
Any advice , appreciated.
Thanks
You are unable to edit this message, it is built-in. You are using a so called personal enrollment method but it is actually not a BYOD method. You are in fact able to wipe a device so this message is also valid. The Apple BYOD method is called 'User Enrollment', with this enrollment method you as an Admin are unable to wipe the device. You can read more here: https://learn.microsoft.com/en-us/mem/intune/enrollment/ios-user-enrollment-supported-actions
Personally, there are lot of downsides about Apple's User Enrollment, for example you need to work with Managed Apple ID's in Apple Business Manager. So I would completely understand you want to keep the enrollment as is, but then it is also fair the user is informed about what the possibilities are I think.
For Android you are not getting message because you probably use Android Work Profile and this is actually Google's solution for BYOD and you as an admin are unable to wipe a device.
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3 Replies
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You are unable to edit this message, it is built-in. You are using a so called personal enrollment method but it is actually not a BYOD method. You are in fact able to wipe a device so this message is also valid. The Apple BYOD method is called 'User Enrollment', with this enrollment method you as an Admin are unable to wipe the device. You can read more here: https://learn.microsoft.com/en-us/mem/intune/enrollment/ios-user-enrollment-supported-actions
Personally, there are lot of downsides about Apple's User Enrollment, for example you need to work with Managed Apple ID's in Apple Business Manager. So I would completely understand you want to keep the enrollment as is, but then it is also fair the user is informed about what the possibilities are I think.
For Android you are not getting message because you probably use Android Work Profile and this is actually Google's solution for BYOD and you as an admin are unable to wipe a device.
------
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.
If the post was useful in other ways, please consider giving it Like.
- Well explained - thank you.
