Forum Discussion
Device Enrollment
Hi everyone, I need some guidance regarding a device-management scenario in my environment. We currently have Microsoft 365 Business Basic with the Intune Plan 1 add-on. All of our devices (about 1...
Hi Simone,
The devices are Surfaces (ARM) and are not joined to our on-prem AD. These devices are only used to connect to our virtual environment.
We are running into issues during the OOBE joining the devices to AAD. With Windows 11, you have to bypass the OOBE in order to get to the section for AAD.
We see the device listed in AAD and see the device assigned to our AutoPilot and other groups but the user profile does not appear to be created. For example, if I use my account (AccountA) to join AAD during the OOBE, once the device finishes and reboots, I cannot login using my account (AccountA).
We have also tried perfroming an AAD join after OOBE has completed but this is "hit and miss". We would like to avoid using Company Portal.