Forum Discussion
kkeirstead
Dec 21, 2018Copper Contributor
Device already enrolled iOS enrollment error
We have a few users that are currently unable to enroll their devices into Intune. Under the troubleshooting blade under enrollment failures it lists "Device already enrolled". I've seen this error b...
eglockling
Dec 21, 2018Steel Contributor
How was the device enrolled by the end-user? Was it wiped/restored then enrolled via Setup Assistant (DEP) or manually via the Intune Company Portal client app. It might be worth checking the end-user device to make sure that all the payloads from the previous enrollment were removed successfully. I've sometimes seen iOS devices retain profiles even after being removed from MDM.