Forum Discussion

sumo83's avatar
sumo83
Iron Contributor
Nov 29, 2023

Deploying M365 apps on new laptops via Intune

I am a little bit confused about setting up new laptops... Would be great if I can get some advice...

 

So, what I plan to do for new laptops:

  • I enrol the laptop to Intune and then run Fresh Start to have cleaner widnows
  • after fresh start, I laptop is enrolled to Intune again when joined to domain
  • I add the device to a group that I have created and is used for deploying default apps we need..
    • there is also M365 app policy, and here is what I need advice as I get error below:
App installation failed
29/11/2023 01:20:50
Error code: 0x643
Office couldn't install because the version of Office that's already installed on the device is either MSI or a different architecture. Make sure you've removed any MSI versions of Office and that any existing Click-to-Run versions have the same architecture as what you're installing (32 bit or 64 bit)
 
Firstly, I would expect  that a Fresh Start will also remove any M365 apps? 
And secondly - I thought that when selecting "Remove other versions" would take care of any existing M365 apps?
 
Yes, I can connect to a laptop and uninstall any existing office, but once there, I can also install the new one so App policy to have some automation for M365 installation is useless..
 
Intune

2 Replies

Sort By
  • rahuljindal's avatar
    rahuljindal
    Bronze Contributor
    Dec 11, 2023
    Here is what I normally do - Download the M365 ODT files. Create a custom xml with the filed <remove>. Wrap the M365 ODT setup.exe and config.xml in Win32. Import in Intune with Detection (reverse logic, meaning - Not detected) against Office registry. Deploy to the dynamic AP group. This removes the OEM installed version of Office apps and the deployed version gets installed during device provisioning.
  • Deleted's avatar
    Deleted
    Dec 11, 2023

    Hello sumo83 

     

    Welcome to the Microsoft community, my name is Recep I'll be happy to help you today.

     

     

    1. Set Up Intune:
    • Make sure you have an active Microsoft Intune subscription.
    • Configure Intune with your organization's settings.
    1. Create M365 App Deployment Profile:
    • In the Microsoft Endpoint Manager admin center, go to Apps > All apps.
    • Click on + Add to add a new app.
    • Choose Office 365 Suite (or the specific M365 apps you want).
    • Configure the deployment settings, including installation behavior, update settings, and user experience.
    1. Assign the App:
    • After creating the deployment profile, assign it to a group of users or devices.
    • Go to Apps > All apps, select the M365 app, and click on Assignments.
    • Choose the user or device group to which you want to deploy the app.
    1. Monitor Deployment:
    • Monitor the deployment progress and status in the Endpoint security > Overview or Apps > Monitor > Deployments sections of the Microsoft Endpoint Manager admin center.

     

     

     

    If I have answered your question, please mark your post as Solved

    If you like my response, please give it a Like :smile:

    Appreciate your Kudos! Proud to contribute! 🙂

     

Resources