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K_E's avatar
K_E
Iron Contributor
May 26, 2023

Deploying company portal app - new store (0x87D1041C)

What is the recommended way to deploy the company portal app?
The Microsoft Store for Business is deprecated! But the MS help refers to the old store for Business:
Manually add the Windows 10 Company Portal app - Microsoft Intune | Microsoft Learn
Only the Autopilot Part refers to the new Store (winget)
Add and assign the Windows Company Portal app for Intune managed devices - Microsoft Intune | Microsoft Learn

We changed our deployment to the new store, but now we get the error:
"The application was not detected after installation completed successfully (0x87D1041C)"
on several hundred devices.

30 Replies

  • Mathg76's avatar
    Mathg76
    Copper Contributor
    Well no need to do all this in fact when the compagny portal is updating to version 11.2.119.0 all is going well after that and the application status is showing installed. Looks like Microsoft push a new update who is repairing the trouble!!!
    • Eric_H's avatar
      Eric_H
      Iron Contributor

      Mathg76 K_E 

       

      Any updates on this issue?  I see the reply from June saying a newer version resolved things, but I am seeing the exact same issue here in September.  I'm trying to run the github script but struggling to get it to run at all (still troubleshooting how to deploy).  Really surprised the core issue hasn't been fixed yet since it would seem like a ton of people would be in this same scenario (Company portal original deployed from old store, new deployment erroring on install). 
        

      • H3nk13T's avatar
        H3nk13T
        Copper Contributor
        Is that a shared device scenario? We have the same issue. App is deployed on user basis and that's where the issue is. Users shutdown the pc before the app is deployed, app install cannot be detected etc.

        Install it device based instead of user based (if you install it for shared devices) to reduced the fault factor.
  • Check out Andrew Taylor (MVP) intune newsletter there has been a solution from MVPs to mitigate this.
    • Hugo_Costa's avatar
      Hugo_Costa
      Copper Contributor
      Hello,

      can you provide the link please for that Newsletter with the solution.

      br
      • lukipopuki's avatar
        lukipopuki
        Copper Contributor

        Hugo_Costa Here you go:

        https://patchtuesday.com/blog/intune-microsoft-store-integration-app-migration-failure/

  • Kevin_Fink's avatar
    Kevin_Fink
    Copper Contributor
    Same here. It fails at the ESP and when pushing to already deployed machines, it wont install.
    • Mathg76's avatar
      Mathg76
      Copper Contributor

      Kevin_Fink 

       

      If you go on Windows Apps click on Add select app type and take Microsoft Store app (new) then click on Search the Microsoft Store app (new) then in the search field wirte company portal and take this one and try it on a test machine does it install that way?

       

       

       

      • Kevin_Fink's avatar
        Kevin_Fink
        Copper Contributor
        Yes. It was working just fine until about a week ago and then it started to error out during ESP.
  • Mathg76's avatar
    Mathg76
    Copper Contributor
    You can do it in Intune.

    Apps- Windows apps - Add - Microsoft Store app (new) - Type in search Company Pörtal
    • Henk_-_Simac_IT_NL's avatar
      Henk_-_Simac_IT_NL
      Copper Contributor
      That's what he already did. The new store app install type fails a lot with status : The application was not detected after installation completed successfully (0x87D1041C)

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