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Logic580's avatar
Logic580
Copper Contributor
Apr 04, 2023

DefaultDeviceCompliancePolicy.RequireRemainContact

What is DefaultDeviceCompliancePolicy.RequireRemainContact in Intune Default Device Compliance Policy? Thank you. 

19 Replies

    1. The Default Device Compliance policies have 3 requirements for a Device to be Compliant in Microsoft Intune:
      1. A Custom Compliance Policy needs to be assigned => DefaultDeviceCompliancePolicy.RequireDeviceCompliancePolicyAssigned
      2. The primary user needs to be Active within 30 days, after 30 days the device will become Non-Compliant => DefaultDeviceCompliancePolicy.RequireRemainContact
      3. The Primary user needs to exist in Azure AD, otherwise the device will become Non-Compliant, for example, an "old" enrolled device from a user who's deleted from Azure AD => DefaultDeviceCompliancePolicy.RequireUserExistence

     



      • ksobier's avatar
        ksobier
        Copper Contributor

        craigS1967 It's not compliant because it hasn't been in contact for set amount of days. It depends on the reason and type of device. Check if device can communicate over the internet - WiFi, mobile network. Open Company Portal and check if user is logged in. If not log in. If yes go and sync device.

    • ksobier's avatar
      ksobier
      Copper Contributor
      Can I change time it's inactive?
  • Noor's avatar
    Noor
    Brass Contributor

    Logic580 funny, i'm looking for the same thing, hopefully someone will update us, it looks like this is not the first time this thing shows up https://twitter.com/IntuneSuppTeam/status/1600875503937888257

     

     

    • rsavage16's avatar
      rsavage16
      Copper Contributor
      I'm wondering the same thing. Have you figured it out?
      • Logic1545's avatar
        Logic1545
        Copper Contributor

        As far as I know, the owner account of the device needs to active. When the owner of the device is inactive for a long time (more than 30 days I guess) this non-compliance info shows up in Intune.