Forum Discussion
Logic580
Apr 04, 2023Copper Contributor
DefaultDeviceCompliancePolicy.RequireRemainContact
What is DefaultDeviceCompliancePolicy.RequireRemainContact in Intune Default Device Compliance Policy? Thank you.
19 Replies
- The Default Device Compliance policies have 3 requirements for a Device to be Compliant in Microsoft Intune:
1. A Custom Compliance Policy needs to be assigned => DefaultDeviceCompliancePolicy.RequireDeviceCompliancePolicyAssigned
2. The primary user needs to be Active within 30 days, after 30 days the device will become Non-Compliant => DefaultDeviceCompliancePolicy.RequireRemainContact
3. The Primary user needs to exist in Azure AD, otherwise the device will become Non-Compliant, for example, an "old" enrolled device from a user who's deleted from Azure AD => DefaultDeviceCompliancePolicy.RequireUserExistence
- craigS1967Copper Contributor
Hi Nicky. Thanks for the advice. How do you achieve compliance when it has failed?
- ksobierCopper Contributor
craigS1967 It's not compliant because it hasn't been in contact for set amount of days. It depends on the reason and type of device. Check if device can communicate over the internet - WiFi, mobile network. Open Company Portal and check if user is logged in. If not log in. If yes go and sync device.
- ksobierCopper ContributorCan I change time it's inactive?
- Don't think you can cause it's by default
- The Default Device Compliance policies have 3 requirements for a Device to be Compliant in Microsoft Intune:
- rsavage16Copper ContributorI'm wondering the same thing. Have you figured it out?
- Logic1545Copper Contributor
As far as I know, the owner account of the device needs to active. When the owner of the device is inactive for a long time (more than 30 days I guess) this non-compliance info shows up in Intune.