Forum Discussion
DefaultDeviceCompliancePolicy.RequireRemainContact
Hi Nicky. Thanks for the advice. How do you achieve compliance when it has failed?
craigS1967 It's not compliant because it hasn't been in contact for set amount of days. It depends on the reason and type of device. Check if device can communicate over the internet - WiFi, mobile network. Open Company Portal and check if user is logged in. If not log in. If yes go and sync device.
- senuti75May 10, 2023Copper ContributorI'm having this issue as well. Whenever I go to the Company Portal to login, it says I cannot use my work account and wants me to use a personal account. I'm setting up a beta machine for testing at work, so I'm a little stuck. Any advice would be much appreciated.
- Chad-ETSMay 18, 2023Copper Contributor
For the one PC we have issues we remove them completely from AzureAD and then delete the PC. The we readd them back into AzureAD. It's the only way we can get it to sync back up. Running sync from the PC is like a blink of an eye. I can monitor the device and see that check in happens every day but at 30 days we get the non-compliant. It's a very irritating issue.
- senuti75May 18, 2023Copper Contributor
Chad-ETS I was able to connect with a Microsoft rep who helped me...essentially, I went through the process you just described. I then followed the steps outlined https://www.prajwaldesai.com/new-windows-autopilot-setup-guide/#step-1--device-preparation and it was fantastic. Working great now.