Forum Discussion
Could not download the identity profile from the encrypted profile service on MAC
I am getting attached error while logging onto company portal on MAC. I have verified that MDM push certificate is up to date. I am trying to do it on a machine that's installed on VM...
SO it's installed on vmware
I found this article... maybe it's describing your problem
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Intune/Apple doesn't like working on a VM-based Mac unless certain modifications are made to the .VMX file to make it look like a real Mac. I made these modifications originally but then upon rolling back one of my VM snapshots, the modification got lost. Since I was working off the base snapshot, what used to work no longer worked on any of the other VMs I built from the base snapshot.
So....
To modify the .vmx file you need to right-click on the VM bundle (I'm using VMWare here) and Show Package Contents. You will find the .vmx file in there that you need to modify with a text editor.
Add the following 3 lines to the end... IMPORTANT, no quotes on the last 2 items.... AND come up with your own valid serial number/hw.model match.
SMBIOS.use12CharSerialNumber = “TRUE”
serialNumber = FVFZX1A1JYW0
hw.model = Macmini8,1
To find a serial number and matching hardware model, go find another Mac, click on the Apple on the top left then About This Mac and then System Report. There you will see the Model Identifier of the Mac as well as the Serial Number (system) of the Mac. You probably shouldn't reuse a serial number (not sure what will happen though) but instead change a few of the characters in the serial number to make it different from any of the ones that you have. The serial number schema is:
Char 1-3 (Factory code)
Char 4 (Year and whether first half or second half)
Char 5 (Manufacturing week)
Char 6-8 (ID number of device - this is the part you can change with least impact)
Char 9-12 (Model - this is the part that's most tied to the hw.model value above)
I found this article... maybe it's describing your problem
-----
Intune/Apple doesn't like working on a VM-based Mac unless certain modifications are made to the .VMX file to make it look like a real Mac. I made these modifications originally but then upon rolling back one of my VM snapshots, the modification got lost. Since I was working off the base snapshot, what used to work no longer worked on any of the other VMs I built from the base snapshot.
So....
To modify the .vmx file you need to right-click on the VM bundle (I'm using VMWare here) and Show Package Contents. You will find the .vmx file in there that you need to modify with a text editor.
Add the following 3 lines to the end... IMPORTANT, no quotes on the last 2 items.... AND come up with your own valid serial number/hw.model match.
SMBIOS.use12CharSerialNumber = “TRUE”
serialNumber = FVFZX1A1JYW0
hw.model = Macmini8,1
To find a serial number and matching hardware model, go find another Mac, click on the Apple on the top left then About This Mac and then System Report. There you will see the Model Identifier of the Mac as well as the Serial Number (system) of the Mac. You probably shouldn't reuse a serial number (not sure what will happen though) but instead change a few of the characters in the serial number to make it different from any of the ones that you have. The serial number schema is:
Char 1-3 (Factory code)
Char 4 (Year and whether first half or second half)
Char 5 (Manufacturing week)
Char 6-8 (ID number of device - this is the part you can change with least impact)
Char 9-12 (Model - this is the part that's most tied to the hw.model value above)
Do you happen to know what would be equivalent to the vmx file for VirtualBox? I want to run some tests with company portal in macOS image in VirtualBox but have this problem as well.