Forum Discussion
CGCal
Jul 23, 2025Copper Contributor
Compliant issues with some Poly TC8 in Intunes
Hi, We have a couple of Poly X30/50 with their companion TC8 consoles. Now with the AOSP update finally available for these Poly Devices, I can see that some Poly devices are getting the updates, h...
CGCal
Jul 25, 2025Copper Contributor
Finally Solved this.
For anyone with similar issues, here is the solution that worked for us.
Downgrade the Poly OS to a version prior the AOSP update like 4.5.1 using a custom url by Poly(HP).
Afterwards, turn on AOSP in the Provider setting of the X30/50 and then let TAC do the final update to the latest version. the TC8 will also be updated.
Afterwards, verify the Intune versions on TAC and sign in via Device Code.