Forum Discussion
Company Portal not installed (device based install with pre provisioning deployment)
Hello to all Intune friends here in the forum 🙂
I am slowly getting desperate regarding the installation of the Company Portal. The Company Portal is sometimes installed, but sometimes not.
Thank goodness we are not yet in productive operation, we are in the testing phase.
Here are a few sticking points about my project and the configuration:
- endpoints with Windows 10 Eucation 22H2 (at the moment 4-5 devices for testing purposes)
- devices should be hybrid joined
- company portal app source: store (uwp-app)
- company portal assignment: device group (device group contains several sub-groups with the testing devices inside)
- company portal assignment is marked as neccessary
- autopilot enrollment configured (with pre provisioning deployment
What happened?:
- started the device in pre-provisioning mode to install all apps and sealed it after finishing
- started device and logged in as user (with my local ad account)
- company portal was installed
- for additional tests I wiped the device completely
- doing it again:
- started the device in pre-provisioning mode to install all apps and sealed it after finishing
- started device and logged in as user (with my local ad account)
- company portal is not installed
- app status in the endpoint manager shows installed
I can't explain it to me what I´ve overseen...
What should I provide you that we can find the error?
Thanks in advance 🙂
If you switch to the installation status for the apps in the Endpoint Manager Portal, you will see that the Company Portal has been successfully installed. However, the Company Portal cannot be found on the endpoint.
Translated with DeepL.com (free version)
33 Replies
We found the user needs to be the 'Primary User' on the Windows device to be able to view the company portal. If another user logged in they do not see the company portal. Not sure how this would work with Roaming profile users.
Hi guys, we have a little different issue, as you can see in the image, error:
It happens when I want to install the company profile on one of the Mac systems in our company.
Any recommendation?- I hope this thread is still valid, i am also observing intermittent behavior with company portal deployed in ESP(system context). Company Portal is getting installed for system account even in Intune portal it shows as success but after a user is logged in, the apps goes missing. When we switch user the app is available. . We were able to fix by deploying user context company portal app to the failed user machines
Hi All, did any one found the cause of this issue , i am still struggling with this
- Having this issue as well, company portal assigned with system context but failed to install on certain autopilot pre-provisioning instances,.
could be dueto winget not available on some pc? theunknown same issue here when using self-deploying autopilot. LenkaP or anyone else have any updates?
I'm having the same issue with Autopilot self-deploying mode, and getting the same weird error saying it can't remove Company Portal even though it should be attempting to install.
AppX Deployment operation failed for package Microsoft.CompanyPortal_11.2.448.0_neutral_~_8wekyb3d8bbwe with error 0x80073CF1. The specific error text for this failure is: Windows cannot remove Microsoft.CompanyPortal_11.2.448.0_neutral_~_8wekyb3d8bbwe because the current user does not have that package installed. Use Get-AppxPackage to see the list of packages installed.- we're facing the same issue - the cause of our problem is that we use roaming profiles. with local profiles the company portal will be instant installed
Hey guys,
I'd just wanna let you know, that I found a solution for our company.
The Solution that worked for us, was to install the company portal via a PowerShell-Script.
I found the Script on github: https://github.com/adotcoop/Intune/blob/master/Install-CompanyPortal.ps1
I deployed the Script on the Intune admin center: Devices > Scripts and remediations > Platform scripts >"+ Add" > Windows 10 and later
Also dont forget to change the Assignments and include the desired groups.
Another article where this Solution was mentioned is: https://adotcoop.com/2020/08/21/company-portal.html
I hope this helps someone.
Please let me know if this also worked for you.
- Any updates from the contributors regarding this problem?
- Nope - I have ongoing ticket with Microsoft. We still didn't get reply why we have 2 laptops, where this is happening.
- Have you also removed the device (object) from the tenant (Autopilot as well as in Intune)? I assume that the initial deployment of the device saves the installation status from the company portal in Intune. So that during the second deployment Intune reverts to the information that the enterprise portal app is already installed. Regards, Tom
Dear Tom,
i am a colleague from theunknown.
As you can see within the screenshot the app "Companyportal" was installed on one of our testclients. We used the method "Windows Autopilot provisioning". Later i logged myself onto the client --> no Companyportal was installed. Amazingly when i create a local user, the app is immediately there.
Thanks a lot! Florian
- IN what context is the company portal being installed? user or system.. as you are mentioning how it is assigned but not in which context if i am not mistaken
- Any ideas?
