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dsorcinelli_insight's avatar
dsorcinelli_insight
Copper Contributor
May 12, 2026

Company Portal No Longer Installing During Autopilot Enrollment

Up until today, Autopilot enrollment which included Company Portal from the Microsoft Store (NEW) was successful. Starting today, the same enrollment workflow with similar hardware is failing to install Company Portal, reporting an error code of 0x87D1041C ("The application was not detected after installation completed successfully"). The only difference between yesterday and today? Today's enrollment including updating Windows to10.0.26200.8457 (today's Patch Tuesday update).

I did find information that there was a similar issue nearly a year ago, where the latest Windows Update resulted in the same errors, and Company Portal requiring an update to fix. Are we looking at the same issue again?

 

25 Replies

  • We're experiencing the same issue during Autopilot pre-provisioning today.

     

    Our work around was the following: - 

     

    Opening Registry: - 

     

    Go to - Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > Autopilot > EnrollmentStatusTracking > Device > Setup > Apps > Tracking > Sidecar > Win32App_*

     

    Find the app listed in their Updated the InstallationState from 4 to 3 and deleted the ErrorHresult Key.

     

    Then went to - 

     

    Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Provisioning > AutopilotSettings

     

    And deleted the key - 

     

    DeviceSetupCategory.Status

     

    Then clicked re-try and it then allowed us to progress further.

     

    And any where CP was missing it re-tried most cases the app was their though.

  • rps7654's avatar
    rps7654
    Copper Contributor

    Same Issues during Pre-Prov / Autopilot, The application was not detected after installation completed successfully (0x87D1041C), otherwise the usual deployment looks ok, Company Portal was added as a blocking app in ESP and its breaking the Pre-provisioning now ( Since 13/05)

    • RudyOoms's avatar
      RudyOoms
      Copper Contributor

      Just wondering but is this still happening? AKA can you test again after reading this?

  • Chocs's avatar
    Chocs
    Copper Contributor

    Same happening here, any device on this windows version has the same problem, other 25h2 versions through autopilot are fine, using the store app, don't suppose you have found a fix for it? 

  • karg00se's avatar
    karg00se
    Copper Contributor

    We're experiencing the same issue during Autopilot pre-provisioning starting on May 12th. 

    Company Portal - Microsoft Store app (new) - Install type System - Assignment Required (Device Group), Autopilot Device setup - Apps error code 0x87D1041C.

    The temporary workaround that we've implemented is changing the ESP setting for "Allow users to use device if installation error occurs" to "Yes", and having our security software as the only app for "Block device use until required apps are installed if they are assigned to the user/device".