Forum Discussion
Company Portal No Longer Installing During Autopilot Enrollment
Up until today, Autopilot enrollment which included Company Portal from the Microsoft Store (NEW) was successful. Starting today, the same enrollment workflow with similar hardware is failing to install Company Portal, reporting an error code of 0x87D1041C ("The application was not detected after installation completed successfully"). The only difference between yesterday and today? Today's enrollment including updating Windows to10.0.26200.8457 (today's Patch Tuesday update).
I did find information that there was a similar issue nearly a year ago, where the latest Windows Update resulted in the same errors, and Company Portal requiring an update to fix. Are we looking at the same issue again?
25 Replies
- FixItWithPowerShellCopper Contributor
We're experiencing the same issue during Autopilot pre-provisioning today.
Our work around was the following: -
Opening Registry: -
Go to - Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > Autopilot > EnrollmentStatusTracking > Device > Setup > Apps > Tracking > Sidecar > Win32App_*
Find the app listed in their Updated the InstallationState from 4 to 3 and deleted the ErrorHresult Key.
Then went to -
Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Provisioning > AutopilotSettings
And deleted the key -
DeviceSetupCategory.Status
Then clicked re-try and it then allowed us to progress further.
And any where CP was missing it re-tried most cases the app was their though.
- rps7654Copper Contributor
Same Issues during Pre-Prov / Autopilot, The application was not detected after installation completed successfully (0x87D1041C), otherwise the usual deployment looks ok, Company Portal was added as a blocking app in ESP and its breaking the Pre-provisioning now ( Since 13/05)
- RudyOomsCopper Contributor
Just wondering but is this still happening? AKA can you test again after reading this?
- ChocsCopper Contributor
Same happening here, any device on this windows version has the same problem, other 25h2 versions through autopilot are fine, using the store app, don't suppose you have found a fix for it?
- karg00seCopper Contributor
We're experiencing the same issue during Autopilot pre-provisioning starting on May 12th.
Company Portal - Microsoft Store app (new) - Install type System - Assignment Required (Device Group), Autopilot Device setup - Apps error code 0x87D1041C.
The temporary workaround that we've implemented is changing the ESP setting for "Allow users to use device if installation error occurs" to "Yes", and having our security software as the only app for "Block device use until required apps are installed if they are assigned to the user/device".