Forum Discussion
dsorcinelli_insight
May 12, 2026Copper Contributor
Company Portal No Longer Installing During Autopilot Enrollment
Up until today, Autopilot enrollment which included Company Portal from the Microsoft Store (NEW) was successful. Starting today, the same enrollment workflow with similar hardware is failing to inst...
FixItWithPowerShell
May 14, 2026Copper Contributor
We're experiencing the same issue during Autopilot pre-provisioning today.
Our work around was the following: -
Opening Registry: -
Go to - Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > Autopilot > EnrollmentStatusTracking > Device > Setup > Apps > Tracking > Sidecar > Win32App_*
Find the app listed in their Updated the InstallationState from 4 to 3 and deleted the ErrorHresult Key.
Then went to -
Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Provisioning > AutopilotSettings
And deleted the key -
DeviceSetupCategory.Status
Then clicked re-try and it then allowed us to progress further.
And any where CP was missing it re-tried most cases the app was their though.