Forum Discussion

ankithsingh's avatar
ankithsingh
Copper Contributor
Jun 26, 2024

Company Portal for Mac - Keeps giving the error : There was an issue registering your device.

I enrolled my Mac into Intune by downloading profiles and am using a MacBook Air M3. However, I keep receiving the error: "This Device is not Registered" - "There was an issue registering your device. Try registering it again." There is a register button; when pressed, it registers and syncs with Intune, displaying an "In Compliance" message on the company portal.

 

But when I return to the company portal app later, it presents the same error again. I would appreciate any potential solutions to this issue.

  • I have the same issue.  I am using SSO with Entra ID.  After removing the management profile, I am able to register the device again, however, within a few days the device unregisters itself again, suddenly I am asked to sign in again in Teams and outlook, which fails, because it tells me that the Device is not registered and when I return to the company portal app, the device shows once again that "This Device is not Registered".

Resources