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Unit2777's avatar
Unit2777
Brass Contributor
Feb 11, 2020

Company Portal Failing to Install - 0x80073CF0

Hello,

 

We are currently having an issue with one of our AutoPilot deployed laptops.

 

Intune Company Portal is being pushed out to the device via Microsoft Business Store, following this guide I believe:

https://docs.microsoft.com/en-gb/archive/blogs/home_is_where_i_lay_my_head/silently-push-the-microsoft-intune-company-portal-to-azure-ad-joined-windows-10-devices

 

Unfortunately, the deployment seems to be failing (hit or miss, fails maybe 1/3 times?) with the following error code:

 

0x80073CF0
The package couldn't be opened

 

We've deployed Company Portal the same way across multiple other clients and never run in to this issue before.

 

The image is fresh Windows 10 1909 created from Media Creation Tool the other day.

 

Any suggestions why this may be?

  • Moe_Kinani's avatar
    Moe_Kinani
    Bronze Contributor
    Hi Nitvit,

    MSFT released in Ignite that you can connect your PC reseller to Azure AD/Intune directly, no need for Windows Store For Business. Check with Microsoft and PC reseller for more info.

    Do you use Dynamic Group for assigning profiles? If yes, change it to Static/regular security group and give it another try.
    I have seen some issues like this because of using Dynamic groups.

    Thanks,
    Moe


  • Stuart's avatar
    Stuart
    Copper Contributor
    Did you ever get this sorted Nivit, I'm seeing the same issue with offline store apps deployed via Intune
    • Unit2777's avatar
      Unit2777
      Brass Contributor
      Hi Stuart,

      Unfortunately I can't find my notes regarding this issue other than the post.

      Off the top of my head, I think the documentation I linked deployed it slightly differently.
      It references deploying the Online version of the Intune Company portal which is what I believe caused the original issue in question.

      Under Manage > Settings in the Microsoft Store for Business, there is an option to Show offline apps.
      When you add the Company Portal it will give you an option to select Online or Offline. Choose Offline.

      Next time it syncs to Intune, deploy the Company Portal (Offline).
      I have had far better success with this. Hope it helps.
      • Stuart's avatar
        Stuart
        Copper Contributor
        Ah interesting, I've got the reverse problem, i.e. I get the error when using the Company Portal (Offline) app, the Company Portal (Online) works ok.

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