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can't restore from ios backup after enrolling onto intunes
Hi, i have had to restore an ios device and enroll back onto intunes. this is done via apple configurator to apple business manager and subsequently onto intunes via enrollment tokens. the problem i...
SebastiaanSmits many thanks for your response. Yes there was an MDM profile at the time of backup however as the token had expired I had to start the whole enrollment program again for all devices as I hadn’t realised it was expired until it was too late. So I deleted the device from intune to re enrol. But it seams I can’t restore the iPhone from that backup as it won’t connect back to intune with the new profile ??
am I correct in saying I just have to start from scratch without my previous device restored ? I can’t even login to company portal as it won’t find intune account. Strangely the device does pop up in the devices overview but does not communicate.