Forum Discussion
NickyH80
Feb 02, 2024Copper Contributor
Cannot see devices under Intune since service provider contract cancelled
Hoping someone can help. We had our devices remote managed and in Intune that was set up by a service provider. I had access to the admin console and could manage them directly also. Since we le...
JosvanderVaart
Feb 07, 2024Iron Contributor
Can you tell how the devices are added in Intune? I suspect that the solution here is to link with Apple Business Manager.
NickyH80
Feb 07, 2024Copper Contributor
Thank you for your input.
I can see the devices on the Apple Business Manager (see below) but not on Intune.
This is what I see when I go into one of the devices:
"Hardsoft Ltd" is the service provider who we moved from. When I "release" the device it still shows up with the remote management screen on the laptop so seems to still be attached to intune.
Thanks in advance for your reply 🙂
- Feb 11, 2024You should create a new Intune connector (MDM) for your tenant in ABM en move a device to that